Privacy Policy for CivilianCrats.com
Enforcement Date: 13 March 2025
At Civilian, we prioritize your privacy and are dedicated to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you access our website www.civiliancrats.com, in accordance with the laws of Bangladesh.
1. Information We Collect
We consider the following categories of information:
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Personal Information: Your name, email address, phone number, shipping address, and payment details during the purchase process.
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Browsing Data: Includes your IP address, device type, browser type, and data on website usage.
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Cookies & Tracking Technologies: Small data files intended to enhance user experience and assist with marketing.
2. How We Use Your Information
Your information is utilized for:
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Managing orders and offering customer assistance.
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Enhancing website functionality and user experience.
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Sending promotions, updates, and marketing information (you can unsubscribe at any time).
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Adhering to the legal and regulatory requirements in Bangladesh.
3. How We Protect Your Information
We employ robust security protocols to safeguard your data:
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Transactions are encrypted using SSL (Secure Socket Layer).
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Secure storage is maintained for personal and payment information.
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Access to sensitive data is limited.
4. Sharing Your Information
We do not sell or lease your personal information. However, we may share data with:
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Third-party service providers (such as payment gateways like bKash, Nagad, Rocket, and delivery services including Pathao, RedX, Paperfly) solely for transaction completion.
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Legal entities in Bangladesh, when required by law.
5. Your Rights & Choices
You possess the right to:
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Access, amend, or erase your personal information.
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Withdraw from marketing communications.
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Disable cookies through your browser settings.
For any privacy-related inquiries, please reach out to us at support@civiliancrafts.com.
6. Cookies & Tracking Technologies
Cookies are used to improve your experience. You can adjust your preferences within your browser settings.
7. Compliance with Bangladesh Laws
This policy complies with the existing legal framework in Bangladesh. Any disputes related to privacy issues will be addressed within the Bangladeshi legal system.
8. Policy Updates
We may revise this policy periodically. The most recent version will always be accessible on our website.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
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Email: support@civiliancrafts.com
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Phone: 01626751177
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Address: 27/11 Tajmahal Road, Mohammadpur, Dhaka -1207
Thank you for trusting Civilian with your information!